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The Repair
Information Tracking and Accounting System (R.I.T.A.)
It is a sophisticated application that
can be grouped in 5 major areas that cover the entire repair process.

These areas are:
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Orders:
creating new orders and opening existent
orders.
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Support:
every thing that is needed to accomplish
each order.
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Assignments:
the process of assigning orders to
technicians.
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Accounting:
keep track of every economic transaction
performed
by
the system.
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Reports:
it is a list of pre-defined reports that
cover every section
of
the system.
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